Privacy Policy
Based on Article 13 of the Swiss Federal Constitution and the provisions of federal data protection legislation (“Datenschutzgesetz DSG”), everyone has the right to the protection of their privacy, as well as to protection from misuse of their personal details. docomo GmbH comply with these provisions. Personal data and privacy information are treated as strictly confidential and is neither passed on nor sold to third parties. In close cooperation with our hosting provider, we make every effort to protect the databases as well as possible from outside access, data loss, misuse or falsification.
What type of information we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on docodo.ch, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations.
How do we store, use, share and disclose personal information?
docodo.ch is hosted on the webflow.com platform. webflow.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through webflow.com’s data storage, databases and the general webflow.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by webflow.com and used by docodo GmbH adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with you?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at
hello@docodo.ch or send us mail to: docodo GmbH Bellerivestrasse 59, Zürich 8008, Switzerland.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at
hello@docodo.ch or send us mail to: docodo GmbH Bellerivestrasse 59, Zürich 8008, Switzerland.